[. . . ] NOTE: Applying a thin coat of petroleum jelly to the end of the fill tube will help the PaintMate® Plus slide easily off the fill tube. Press down and firmly hold the fill valve of the main tube onto the fill tube. NOTE: If the plunger does not move easily, twist it slightly to free it from sticking. [. . . ] NOTE: Make sure to press down firmly on the main tube to make sure the PaintMate® Plus fills properly. Leave switch on FILL and push plunger tube forward until you see paint coming through the roller cover. NOTE: These steps can be followed when using oilbased and latex paints. Insert thumb to first knuckle, PRY and PULL the cap from the roller cover. Because priming the roller may use a lot of the paint in the main tube, you may need to refill the main tube after priming. keep paint flowing to the roller by squeezing the trigger as necessary. NOTE: When painting, make sure your floors and furnishings are sufficiently protected against drips or spatters. Place spatter shield, roller cover, cap and core in a bucket with the appropriate cleaning solution. * Replacement parts available by calling customer service Have you tried the recommendations above and are still having problems?In the United States, to speak to a customer service representative, call our Customer Service at 1-763-519-3555 Monday through Friday between 8:00 AM and 4:30 PM Central time. An automated Self-Help option is also available at 1-800-328-8251, seven days a week, twenty-four hours a day. Proper registration will serve as proof of purchase in the event your original receipt becomes misplaced or lost. Be sure you write your unit's date code on the card before sending it. The date code is located on the Power Trigger® of your unit (for example, T087A). The additional information will also help us to develop new products that best meet your needs and desires. If you have any questions or concerns regarding your registration card, please call our registration card center at 1-303-3949077. [. . . ] The additional information will also help us to develop new products that best meet your needs and desires. If you have any questions or concerns regarding your registration card, please call our registration card center at 1-303-3949077. * Denotes parts that can only be purchased together and not individually. [. . . ]